Terms of service

WEBSITE LEGAL TERMS AND CONDITIONS
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY

AS THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR USE OF THIS WEBSITE AND YOUR LEGAL RIGHTS, REMEDIES AND OBLIGATIONS. BY ACCESSING OR USING THIS WEBSITE, YOU SIGNIFY THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.\

CONTACT INFORMATION

You can reach us through any of the below methods of contact for any questions, inquiries or support regarding your order.  

Scentbar Group Inc.

Email 

info@thescentbar.ca 

Telephone

1-866-323-1127 

Business Hours 

Monday to Friday: 10:00 AM to 4:00 PM EST 

Mailing Address 

Scentbar Group Inc.

4429 Saint-Martin W Blvd

Laval, QC H7T 1C6 Canada 

SHIPPING COVERAGE 

We currently ship only within Canada. All orders must be delivered to Canadian addresses. We do not offer international shipping at this time. 

RETURN AND REFUND POLICY

For more details regarding our Return and Refund Policy, including eligibility, processing and shipping, please visit our Refund Policy page at:  

Highlights of our Return Policy: 

  • 30 Day Return Window from Date of Delivery 

  • Some items are not eligible for return such as beauty products and sale items 

  • Restocking Fee of 20% in some cases

  • Full Refund of Product Price (not including shipping and handling fees) 

  • Free Return Shipping for defective, damaged, or incorrect item


WEBSITE USE AND CONTENT COPYRIGHT AND TRADEMARKS PRODUCT INFORMATION

The products displayed on the Site can be ordered and delivered within Canada, USA and internationally. All prices displayed on the Site are quoted in Canadian Dollars. For other currencies, please use the currency converter. If any minor uses any goods or product from SCENTBAR it should be only after the legal or parental guardian has discussed the product with the minor’s doctor. Reference to any products, services, processes or other information by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by SCENTBAR .

All material and information presented by SCENTBAR is intended to be used for personal educational or informational purposes only. The statements made about products have not been evaluated by Health Canada and the results reported, if any, may not necessarily occur in all individuals. The statements and products are not intended to diagnose, treat, cure or prevent any condition or disease. All products should be used strictly in accordance with their instructions, precautions and guidelines. You should always check the ingredients for products to avoid potential allergic reactions. Use of the Sites is not meant to serve as a substitute for professional medical advice: these Sites are solely online stores for specialty beauty products. Please consult with your own physician or health care practitioner regarding the use of any goods, products or information received from the Sites before using or relying on them. Your physician or health care practitioner should address any and all medical questions, concerns and decisions regarding the possible treatment of any medical condition. SCENTBAR does not give or intend to give any answers to medical related questions and these Sites do not replace any medical professional or medical resource. SCENTBAR does not represent itself as a physician nor is this implied. No prescription medications or medical treatments are intentionally provided on the Sites.

SHIPPING AND PRICING 

The products displayed on this website can be ordered and delivered within Canada only. All prices displayed are quoted in Canadian Dollars (CAD). Currency conversion tools on the website are for reference purposes only; all transactions will be processed in Canadian Dollars. 

PRODUCT SAFETY AND USAGE 

If any minor uses any goods or product from SCENTBAR, it should be only after the legal or parental guardian has discussed the product with the minor's doctor. Reference to any products, services, processes or other information by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by SCENTBAR. 

HEALTH DISCLAIMER 

All material and information presented by SCENTBAR is intended to be used for personal educational or informational purposes only. The statements made about products have not been evaluated by Health Canada and the results reported, if any, may not necessarily occur in all individuals. The statements and products are not intended to diagnose, treat, cure or prevent any condition or disease. 

All products should be used strictly in accordance with their instructions, precautions and guidelines. You should always check the ingredients for products to avoid potential allergic reactions. Use of this website is not meant to serve as a substitute for professional medical advice: this website is solely an online store for specialty beauty products. 

Please consult with your own physician or health care practitioner regarding the use of any goods, products or information received from this website before using or relying on them. Your physician or health care practitioner should address any and all medical questions, concerns and decisions regarding the possible treatment of any medical condition. 

SCENTBAR does not give or intend to give any answers to medical related questions and this website does not replace any medical professional or medical resource. SCENTBAR does not represent itself as a physician nor is this implied. No prescription medications or medical treatments are intentionally provided on this website. 

IF YOU ARE IN NEED OF MEDICAL ATTENTION, CALL 911 OR YOUR PHYSICIAN IMMEDIATELY.

The products available on the Sites and the Interactive Services, including any samples SCENTBAR may provide to you, are for your personal use only. You may not sell or resell any products you purchase or otherwise receive from SCENTBAR . SCENTBAR reserves the right, with or without notice, to cancel or reduce the quantity of any order to be filled or products to be provided to you that may result in a violation of these Terms of Use, as determined by SCENTBAR in its sole discretion.

CHANGES TO TERMS, PRODUCTS AND PRICES

We reserve the right to make changes to these Terms of Use at any time should those changes be required for a successful technological and legal operation of this website. You should check these Terms of Use regularly for such changes. Material changes to the return and refund policy will be communicated via email to registered customers and updated on our Refund Policy page. 

Prices shown on this website are in Canadian Dollars. All applicable taxes (GST/HST/PST/QST) will be calculated at checkout based on your shipping address within Canada. 

We reserve the right to make changes to the products and prices listed on this website, and to other content, at any time without notice. 

While we do our best to ensure that product descriptions on our website are accurate, some inaccuracies, typographical errors or misinterpretations may occur. We reserve the right to correct such inaccuracies or typographical errors as they are identified without SCENTBAR Inc. being held accountable for such inaccuracies or errors. 

CANADIAN TAXES 

Prices displayed on this website do not include applicable Canadian taxes (GST/HST/PST/QST). These taxes will be calculated and added to your order total at checkout based on your shipping address within Canada. 

Tax rates vary by province and territory. The appropriate tax rate for your location will be applied automatically during checkout. 

GOVERNING LAW 

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Province of Quebec, Canada, without regard to its conflict of law provisions. 

PROMOTIONAL CODES

Promotion codes are non-transferable and there is no cash alternative. Furthermore, they cannot be used in conjunction with any other promotion code or offers, and must be redeemed by the date published, if provided.

All items purchased with promotional codes are eligible for return under our standard return policy. 

DUTIES AND TAXES

All prices indicated on this Site do not reflect any or all of the international duties, taxes, or other customs charges that the package may encounter when it arrives in its final destination. Please contact the customs agency officials to find out of all applicable taxes and duties (if any). Those charges vary greatly from country to country and will not be covered by SCENTBAR Inc.

CUSTOMER SATISFACTION

At SCENTBAR, we stand behind the quality of our products and our service. If you are not completely satisfied with your purchase, you may contact us within 30 days of delivery and we will make sure to make it right. We value your business and want you to be confident in your purchase. For more details, please visit our Refund Policy page.  

LIMITATION OF LIABILITY

SCENTBAR Inc. shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data or other intangible losses resulting from the use of or inability to use our service or products.